Frequently Asked Questions

Frequently Asked Questions

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Our Practice

Which hospital(s) are you affiliated with?

Our physicians have privileges at:

  • Baptist Hospital
  • Merit Health River Oaks Hospital
  • Merit Health Woman’s Hospital

Do your perform mammograms in your office?

Yes, we perform mammograms in our office.

Do you see patients on weekends or evenings?

Our office hours are 8:00am to 4:30pm Monday - Thursday and 8:00am to 12:00pm Fridays. There is always a physician on-call after business hours and on weekends for emergencies only.

Do you make same-day appointments or accept walk-ins?

While we DO NOT accept walk-ins, we do accept some same day appointments. Please contact our office at (601) 939-1600 for more information.

Office Policies

Is there a cancellation fee?

You must cancel at least 24 hours prior to your scheduled visit or you will be charged a $25 no-show fee.

What if I am running late for an appointment?

We allow a fifteen (15) minute grace period. If you arrive more than 15 minutes late for your appointment, it will be at the physician's discretion whether you will still be seen or will have to reschedule.

Where should I park?

2506 Lakeland Dr, Suite 600

We are located at 2506 Lakeland Drive, Flowood, MS. Parking is located behind the building and can be accessed from either side of the building. Suite 600 is on the 6th floor.

Are there any parking fees?

No. Parking is free.

Can I bring my child(ren) with me to my appointment?

Patients often bring their babies with them to appointments. However, for the safety of our patients, children, and our staff we discourage having children in the lab where blood is being drawn.

How do I request my medical records?

You may request your medical record via our Patient Portal.

How do I request a refill?

All prescription refills can be submitted via fax by your pharmacy or you may call in a request to your physician's nurse. Please allow 24 hours processing time for all prescription requests (pending approval).

GYN/Annual Visit

How far in advance should I schedule my annual appointment?

Please call to schedule your annual appointment 6-8 weeks prior to the date you are due to return for your yearly visit.

What should I expect during my annual exam?

Your yearly exam is a preventive visit during which your provider will conduct a general physical exam. This includes a breast exam, pelvic exam, and a pap smear if needed. This is also an opportunity for you to update any changes to your personal history, family health history, and current medications. Your physician will evaluate the need for any health screening tests or immunizations based upon your age and history. This is also the time to request medication refills.

Please keep in mind that the annual exam does not include the discussion of ongoing chronic conditions or new concerns. You must schedule a separate appointment problem visits.

Are STD tests performed during the annual visit?

STD testing is not included in the annual exam but can be performed at your request. You will be asked to complete the optional STD information and consent form. This form also lists the cost of each test and the CPT codes so that you may check your insurance benefits prior to screening.

How will I be informed of my test results?

If your results are normal you will not get a phone call, but you will receive a card in the mail reporting your normal result.

If your results are abnormal you will receive a phone call from the physician or Medical Assistant.

OB Visit

When should I schedule my initial OB Visit?

It is best to schedule your pregnancy initiation between 2 to 4 weeks after your missed period.

Will I have an ultrasound at my initial visit?

Typically your pregnancy initiation appointment does not include an ultrasound. However, it is at the discretion of the physician to recommend an ultrasound at that time.

How many people can I bring with me to for my ultrasounds?

There is not a specific limit to how many people may be in the ultrasound room. However, please consider that our ultrasound rooms are not very large. Our Sonographers need to be able to easily access the equipment and efficiently scan the patient.

Do you accept OB patients transferring from another practice?

Yes, we do. If you have already received obstetric care but are interested in transferring to our practice, please call our office and request to talk to our OB office regarding transfer. A brief history will be taken over the phone and you will be required to fax your medical records for physician review. Once the records are received and insurance benefits are verified, a member of our staff will contact you with the physician's decision.

Do you have midwives?

No, we do not have midwives.

Do you offer prenatal classes?

Educational classes for OB patients are available at all of our hospital affiliates:

  • Baptist Hospital
  • Merit Health River Oaks Hospital
  • Merit Health Woman’s Hospital

Insurance & Billing

Do you accept my insurance?

We accept many different insurance carriers. Please visit our Billing & Insurance page to view the list.

It is your responsibility to ensure that we have valid insurance information on file for you. You must present your insurance card at check-in for each visit. We may ask you to reschedule your appointment, or pay cash for services provided, if you are unable to present your insurance card upon check-in.

What if I do not have medical insurance?

If you do not have health insurance, or are unable to produce the appropriate documentation to verify coverage, you will be a "self-pay" patient.

Payment is required upon check-in. Charges will be determined based upon customary coding and billing practices and will reflect the nature of your visit and the services received. You will receive an additional bill from a separate lab facility for any lab work that is performed.

What forms of payment do you accept?

Payment of the patient responsibility portion of your visit is due at the time of service including all applicable co-payments. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, American Express and Care Credit. All returned checks are subject to a $35 handling fee.